The Training Measurement Book

The Training Measurement Book

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This book addresses one of the most difficult challenges in corporate learning and development the topic of measurement. This proven process focuses on identifying pragmatic, actionable, specific best practices, processes and methodologies, which will be useful to most organizations. The book includes objective, research-based findings in best practices, which offer organizations practical solutions to training measurement. The author also includes advice and opinions based on assessment of approaches that were not successful and many cause challenges.These programs may include new product rollouts, customer service training, quality improvement programs, systems application training, technical training, and others. They are often driven through a performance consulting process and areanbsp;...

Title:The Training Measurement Book
Author: Josh Bersin
Publisher:John Wiley & Sons - 2008-04-18

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